Shipping policy

Velocity Attire Shipping Policy

1. Introduction

Welcome to Velocity Attire! We’re excited to deliver your stylish new wardrobe additions. This Shipping Policy outlines everything you need to know about shipping, including pre-orders, to ensure a smooth and enjoyable shopping experience.

2. Shipping Times

In-Stock Items:

  • Processing Time: Orders are processed within 1 week. 
  • Shipping Methods: We offer standard and expedited shipping options.
    • Standard Shipping: 3-4 weeks
    • Expedited Shipping: 2-3 weeks
  • Shipping Costs: Calculated at checkout based on your location and shipping method.

Pre-Orders:

  • Processing Time: Pre-order items are processed and shipped according to the estimated shipping date provided on the product page. This date is subject to change based on supplier and production timelines.
  • Shipping Methods: Available options will be similar to those for in-stock items.
  • Shipping Costs: Calculated at checkout based on your location and shipping method.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress on our website or the carrier’s website.

4. Shipping Destinations

We ship to most locations globally. If you are unsure whether we ship to your location, please contact our customer service team for assistance.

5. Shipping Costs

Shipping costs are calculated at checkout based on your selected shipping method and destination. Orders over a certain amount may qualify for free shipping promotions. Check our website for current promotions and thresholds.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team as soon as possible. We will work with the carrier to resolve any issues and ensure you receive your order.

7. Address Accuracy

Please ensure that your shipping address is correct at checkout. Velocity Attire is not responsible for delays or lost packages due to incorrect or incomplete addresses.

8. International Shipping

For international orders, additional customs fees, taxes, or duties may apply, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping costs paid at checkout.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy. Ensure that you review the policy carefully, as shipping costs for returns or exchanges may be applicable.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

Thank you for choosing Velocity Attire. We look forward to delivering your new fashion favorites!